FAQ

Temukan jawaban atas pertanyaan paling populer tentang trading dengan AIMS

Tentang AIMS

Pertanyaan dan jawaban yang paling sering

AIMS menyediakan berbagai produk perdagangan elektronik untuk institusi dan profesional perdagangan, termasuk produk CFD seperti Saham, Indeks, Minyak, dan Mata Uang.

Manajemen puncak memiliki pengalaman kerja bertahun-tahun yang terpercaya di bank internasional, organisasi asuransi, dan bidang investasi. Melalui pengalaman keuangan dan kapasitas operasional yang luas, serta model bisnis yang terus ditingkatkan, AIMS menawarkan perlindungan terbaik untuk dana klien, likuiditas yang luar biasa, dan lingkungan perdagangan yang berkualitas. Sejak 2015, AIMS terus meningkatkan diri agar lebih inovatif dan berorientasi pada teknologi. Kami berkomitmen untuk menyederhanakan perdagangan dan memaksimalkan keuntungan bagi setiap klien.

AIMS adalah broker STP sejati, yang bertujuan untuk menyediakan lingkungan perdagangan teraman. Model STP yang inovatif memungkinkan semua transaksi klien diarahkan ke bank kliring global sehingga semua transaksi dieksekusi dengan harga real-time.

Fitur utama kami meliputi:

Model STP langsung mengirimkan transaksi ke bank kliring global

Eksekusi order perdagangan hanya 0,02 detik

Mendukung scalping dan perdagangan frekuensi tinggi

Perdagangan yang adil dan transparan tanpa intervensi

AIMS adalah pialang keuangan global terkenal dengan platform yang kuat dan mulus untuk menyediakan eksekusi perdagangan, kliring, dan dukungan teknis untuk klien ritel dan institusional di 15 negara. Hingga saat ini, AIMS telah memantapkan dirinya di Australia, Dubai, Malaysia, Vietnam, Kamboja, Jepang, Korea, Indonesia, Hong Kong, Cina, India, Thailand, Afrika, Eropa.

Dua jenis dokumen identitas diperlukan untuk persetujuan yang berhasil. Anda diharuskan untuk memberikan hasil pindai yang jelas dari kedua jenis dokumen tersebut dan mengunggahnya ke Profil Pengguna Anda > bagian Dokumen setelah pendaftaran.

1. Bukti identitas:

Kartu identitas atau paspor yang masih berlaku yang dikeluarkan oleh pemerintah

2. Bukti alamat:

Salinan rekening koran terbaru dari bank yang diakui atau

Salinan tagihan utilitas terbaru atau

Salinan dokumen yang dikeluarkan oleh pemerintah yang mencantumkan alamat tempat tinggal Anda

AIMS akan membuat proses administrasi Anda mudah dan efisien. Anda dapat mulai berdagang hanya dalam 2 langkah sederhana:

Langkah 1: Pendaftaran Online

Anda diharuskan mengisi formulir aplikasi online kami dengan memberikan semua informasi yang diperlukan untuk akun Anda. Setelah pendaftaran berhasil, Anda akan menerima email selamat datang dari AIMS. Seluruh proses ini intuitif dan seharusnya tidak memakan waktu lebih dari 3 menit.

Langkah 2: Pendanaan

Setelah Anda menerima email persetujuan kami, Anda akan secara otomatis masuk ke akun Anda dan dapat menyetor dana ke akun Anda melalui beberapa metode. Setelah dana dikreditkan, Anda dapat mulai berdagang.

Langkah 3: Mengunggah Dokumen yang Diperlukan

Setelah pendaftaran, klik Profil Pengguna di pojok kanan atas layar. Gulir ke bawah hingga Anda melihat bagian Dokumen. Unggah dokumen pribadi Anda yang tersisa.

Catatan penting:

Jika Anda telah menerima tautan pendaftaran atau kode QR, Anda dapat menggunakan tautan atau memindai kode QR untuk akses cepat ke halaman pendaftaran akun AIMS.

AIMS memerlukan detail bank Anda untuk memproses penarikan Anda. Hal ini sejalan dengan persyaratan otoritas pengatur.

AIMS tidak akan pernah membagikan data pribadi Anda tanpa izin Anda.

Tidak ada biaya yang terlibat dalam membuka akun live dengan AIMS.

Ya, lindung nilai diperbolehkan. AIMS tidak memberlakukan batasan apa pun pada metode perdagangan Anda. Kami menghormati gaya setiap trader individu dan merupakan tugas kami untuk memberi Anda platform terbaik untuk memaksimalkan potensi Anda.

AIMS menawarkan opsi leverage fleksibel mulai dari 1:1 hingga 1:200 untuk semua akun live

Rasio leverage AIMS secara default adalah 1:100. Setiap klien akan dikenakan rasio leverage yang berbeda berdasarkan proyek yang mereka ikuti. Jika ada pertanyaan, silakan kirim email ke cs@aimsfx.com dengan mencantumkan nama pengguna dan nomor akun Anda. Tim Layanan Pelanggan kami akan menjawab pertanyaan Anda.

AIMS tidak menerima klien dari AS. Regulasi CTFC AS melarang klien AS untuk melakukan perdagangan dengan broker di luar Amerika Serikat. AIMS mematuhi peraturan internasional.

Layanan AIMS tidak tersedia bagi penduduk Amerika Serikat, Iran, Kuba, Sudan, Suriah, Korea Utara, dan negara-negara yang dikenai sanksi. Peraturan perdagangan keuangan berbeda-beda di setiap negara. Jika ragu, silakan periksa hukum dan peraturan setempat yang relevan.

Hanya investor yang berusia di atas 18 tahun yang dapat membuka akun untuk trading.

Silakan ikuti langkah-langkah di bawah ini untuk mengatur ulang kata sandi Anda.

Langkah 1: Klik “Lupa kata sandi Anda?” di layar masuk,

Langkah 2: Masukkan alamat email Anda yang terdaftar di AIMS. Anda akan menerima email dari AIMS,

Langkah 3: Klik tautan yang diberikan dalam email untuk mengatur ulang kata sandi Anda.

Silakan ikuti langkah-langkah di bawah ini untuk mengatur ulang kata sandi Anda.

Langkah 1: Masuk ke akun Anda di cp.aimsfx.com

Langkah 2: Buka “Pengaturan” di pojok kanan atas

Langkah 3: Klik “Ubah Kata Sandi”

Langkah 4: Masukkan Kata Sandi Saat Ini, Kata Sandi Baru, dan Konfirmasi Kata Sandi

Langkah 5: Klik “Ubah Kata Sandi” untuk menyimpan perubahan.

Akun Live

Pertanyaan dan jawaban yang paling sering

Setoran minimum adalah USD 50.

Dua jenis dokumen identitas diperlukan untuk persetujuan yang berhasil. Anda diharuskan untuk memberikan hasil pindai yang jelas dari kedua jenis dokumen tersebut dan mengunggahnya ke Profil Pengguna Anda > bagian Dokumen setelah pendaftaran.

1. Bukti identitas:

Kartu identitas atau paspor yang masih berlaku yang dikeluarkan oleh pemerintah

2. Bukti alamat:

Ini dapat berupa tagihan utilitas, rekening koran dari bank yang diakui, atau dokumen yang dikeluarkan oleh pemerintah. Dokumen tersebut harus dikeluarkan dalam 3 bulan terakhir dan harus menunjukkan nama Anda, alamat tempat tinggal lengkap, dan tanggal penerbitan.

AIMS akan membuat proses administrasi Anda mudah dan efisien. Anda dapat mulai berdagang hanya dalam 2 langkah sederhana:

Langkah 1: Pendaftaran Online

Anda diharuskan mengisi formulir aplikasi online kami dengan memberikan semua informasi yang diperlukan untuk akun Anda. Setelah pendaftaran berhasil, Anda akan menerima email selamat datang dari AIMS. Seluruh proses ini intuitif dan seharusnya tidak memakan waktu lebih dari 3 menit.

Langkah 2: Pendanaan

Setelah Anda menerima email persetujuan kami, Anda akan secara otomatis masuk ke akun Anda dan dapat menyetor dana ke akun Anda melalui beberapa metode. Setelah dana dikreditkan, Anda dapat mulai berdagang.

Langkah 3: Mengunggah Dokumen yang Diperlukan

Setelah pendaftaran, klik Profil Pengguna di pojok kanan atas layar. Gulir ke bawah hingga Anda melihat bagian Dokumen. Unggah dokumen pribadi Anda yang tersisa.

Catatan penting:

Jika Anda telah menerima tautan pendaftaran atau kode QR, Anda dapat menggunakan tautan atau memindai kode QR untuk akses cepat ke halaman pendaftaran akun AIMS.

AIMS memerlukan detail bank Anda untuk memproses penarikan Anda. Hal ini sejalan dengan persyaratan otoritas pengatur.

AIMS tidak akan pernah membagikan data pribadi Anda tanpa izin Anda.

Tidak ada biaya yang terlibat dalam membuka akun live dengan AIMS.

Ya, lindung nilai diperbolehkan. AIMS tidak memberlakukan batasan apa pun pada metode perdagangan Anda. Kami menghormati gaya setiap trader individu dan merupakan tugas kami untuk memberi Anda platform terbaik untuk memaksimalkan potensi Anda.

AIMS menawarkan opsi leverage fleksibel mulai dari 1:1 hingga 1:200 untuk semua akun live

Rasio leverage AIMS secara default adalah 1:100. Setiap klien akan dikenakan rasio leverage yang berbeda berdasarkan proyek yang mereka ikuti. Jika ada pertanyaan, silakan kirim email ke cs@aimsfx.com dengan mencantumkan nama pengguna dan nomor akun Anda. Tim Layanan Pelanggan kami akan menjawab pertanyaan Anda.

AIMS tidak menerima klien dari AS. Regulasi CTFC AS melarang klien AS untuk melakukan perdagangan dengan broker di luar Amerika Serikat. AIMS mematuhi peraturan internasional.

Layanan AIMS tidak tersedia bagi penduduk Amerika Serikat, Iran, Kuba, Sudan, Suriah, Korea Utara, dan negara-negara yang dikenai sanksi. Peraturan perdagangan keuangan berbeda-beda di setiap negara. Jika ragu, silakan periksa hukum dan peraturan setempat yang relevan.

Hanya investor yang berusia di atas 18 tahun yang dapat membuka akun untuk trading.

Silakan ikuti langkah-langkah di bawah ini untuk mengatur ulang kata sandi Anda.

Langkah 1: Klik “Lupa kata sandi Anda?” di layar masuk,

Langkah 2: Masukkan alamat email Anda yang terdaftar di AIMS. Anda akan menerima email dari AIMS,

Langkah 3: Klik tautan yang diberikan dalam email untuk mengatur ulang kata sandi Anda.

Silakan ikuti langkah-langkah di bawah ini untuk mengatur ulang kata sandi Anda.

Langkah 1: Masuk ke akun Anda di cp.aimsfx.com

Langkah 2: Buka “Pengaturan” di pojok kanan atas

Langkah 3: Klik “Ubah Kata Sandi”

Langkah 4: Masukkan Kata Sandi Saat Ini, Kata Sandi Baru, dan Konfirmasi Kata Sandi

Langkah 5: Klik “Ubah Kata Sandi” untuk menyimpan perubahan.

Akun Demo

Pertanyaan dan jawaban yang paling sering

Akun demo, atau yang juga dikenal sebagai akun “latihan”, diperuntukkan bagi trader pemula untuk membiasakan diri dengan platform trading AIMS dan merasakan pengalaman trading langsung. Ini adalah cara yang sangat direkomendasikan untuk memulai karier trading Anda atau bagi trader berpengalaman untuk menguji teknik dan strategi yang baru dirumuskan. Dalam hal ini, kami menawarkan akun demo untuk Metatrader 4.

Tidak ada uang sungguhan yang terlibat. Seperti yang disebutkan, akun demo adalah instrumen untuk berlatih menggunakan uang virtual. Jumlah uang virtual ditentukan berdasarkan pilihan deposit awal Anda, yaitu USD 10.000 atau jumlah berapa pun yang Anda pilih.

Tidak seperti kebanyakan broker online, akun trading demo AIMS tidak kedaluwarsa. Kami mempersilakan Anda untuk menggunakan akun demo gratis kami selama yang Anda inginkan karena kami percaya bahwa Anda hanya boleh memulai trading sungguhan ketika Anda merasa nyaman.

Kami mendorong Anda untuk terus berlatih trading di akun demo kami hingga Anda cukup siap dan mampu menghasilkan uang sungguhan.

Tujuan utama akun demo adalah untuk meniru perdagangan langsung sehingga para trader dapat merasakan lingkungan perdagangan nyata secara langsung. Harga di platform demo merupakan indikasi harga di pasar langsung. Namun, jangan sampai disalahartikan sebagai cerminan langsung dari apa yang ditampilkan di akun langsung.

Akun demo dirancang dengan asumsi bahwa semua pasar memiliki likuiditas tak terbatas setiap saat transaksi berlangsung. Namun, hal ini mungkin tidak berlaku untuk pasar langsung. Selama periode pasar yang sangat fluktuatif seperti rilis berita penting, ada kalanya pasar antar bank tidak likuid.

Baik akun demo maupun akun langsung dihosting di server yang berbeda.

Hal ini untuk memastikan bahwa klien dapat bereksperimen dengan berbagai metode perdagangan dan EA di server demo dan bahwa beban berlebih ini tidak memengaruhi integritas dan kinerja server langsung.

Namun, kami berupaya untuk mempertahankan harga dan spread yang paling indikatif untuk memberikan gambaran terbaik tentang akun langsung.

Silakan ikuti langkah-langkah di bawah ini untuk membuat akun demo Anda.

Langkah 1: Buka perangkat lunak AIMS Metatrader 4

Langkah 2: Layar “Buka Akun” mungkin muncul secara otomatis saat pertama kali masuk. Jika tidak, buka “File” dan klik “Buka Akun”

Langkah 3: Pilih “Akun Demo Baru”

Langkah 4: Isi informasi yang diperlukan dan centang kotak “Saya setuju untuk berlangganan buletin Anda” dan klik “Berikutnya”

Langkah 5: Anda akan diberikan Nama Pengguna dan Kata Sandi. Catat informasi login ini karena kemungkinan akan diperlukan pada login Anda berikutnya

Langkah 6: Nomor Akun Demo Anda akan ditampilkan di pojok kiri atas AIMS Metatrader 4 serta di bawah jendela navigator

Sama seperti akun riil, tidak ada perdagangan di akhir pekan. Perdagangan hanya tersedia selama jam perdagangan reguler. Pasar Mata Uang dibuka pada hari Minggu pukul 17.00 EST (22.00 GMT) dan ditutup pada hari Jumat pukul 17.00 EST (22.00 GMT).

MetaTrader 4

Pertanyaan dan jawaban yang paling sering

AIMS menggunakan platform MetaTrader 4 (MT4), yang disediakan oleh MetaQuotes.

Platform MT4 didukung oleh perangkat Windows dan Android.

There are 2 ways to download the MT4 platform.

a. Click the links provided in the email provided after your account registration to download the MT4 platform, or

b. Go to the AIMS website at aims.co.id to download the MT4 platform

Note: Mobile phone users can download the MT4 mobile application via Google Play Store.

Please follow the steps below to install MT4 platform for Windows.

Step 1: Click on the installation file. AIMSCAP MetaTrader 4 Setup window will appear

Step 2: A new window will appear that shows the installation progress

Step 3: Upon completion of the installation process, AIMS MT4 program will open automatically. Click “Finish” if it fails to open.

Please follow the steps below to install MT4 platform on your mobile device.

Step 1: Download the MT4 application from the Google Play Store or Apple Store

Step 2: Open MT4 platform and click Login to An Existing Account

Step 3: Type Aims to search for AIMS Broker Server

Step 4: Select AIMS – Live Server for live account or “AIMS – Demo Server” for demo account

Step 5: Key in your MT4 Account number and password provided by AIMS.

Please follow the steps below to add additional MT4 accounts on your mobile device.

Step 1: Log into your MT4 account

Step 2: Go to “Setting” on the top right corner and click “Manage” accounts”

Step 3: Click “+” then click Login to An Existing Account

Step 4: Type AIMS to search for AIMS Broker Server

Step 5: Select AIMS – Live Server for live account or “AIMS – Demo Server” for demo account

Step 6: Key in your MT4 Account number and password provided by AIMS.

These are the possible reasons:

 Incorrect account number

 Incorrect password

 Incorrect server. Note: Please use “AIMS-live” server for real users and “AIMS-Demo” for simulated user.

AIMS uses the mobile MT4 trading platform provided by MetaQuotes, which is applicable to Apple’s iOS (iPhone) and Android systems.

We recommend mobile MT4 due to:

  • Speedy performance, hence better accuracy
  • Stability
  • Simple user interface
  • No geographical restrictions
  • Convenient trading on-the-go

Please follow the steps below to change your MT4 account leverage.

Step 1: Log into your MT4 account

Step 2: Mouse over “MT4 Account” and select “Account”

Step 3: Click “Manage” from the MT4 account list and select “Change Leverage”

Step 4: Select leverage and click “Confirm update”

Step 5: Click “Yes” on the pop-up text box.

Please follow the steps below to reset your MT4 password.

Step 1: Log into your MT4 account,

Step 2: Mouse over “MT4 Account” and select “Account”

Step 3: Click “Manage” from the MT4 account list and select “Reset MT4 Password”

Step 4: Click “Yes” on the pop-up text box.

Please follow the steps below to reset your MT4 password.

Step 1: Log into your AIMS account,

Step 2: Click “Tool”

Step 3: Click “Option”

Step 4: Under “Server” tab, click “Change Password”

Step 5: Enter your current password in the Current Password” field

Step 6: Enter your new password in the “New Password” field

Step 7: Enter your new password in the “Confirm” field

Step 8: Click “Ok”.

Please follow the steps below to change the language setting.

Step 1: Go to “Main Menu”

Step 2: Click the second button from the “Main Menu”

Step 3: Click “show”, “check” or “view” (depending on current language)

Step 4: Select language and close the MT4 platform to apply changes

Step 5: Re-start your MT4 account.

Right-click on the market quotation column and click “Show all” to view all tradeable instruments.

Please follow the steps below to add tradeable instruments.

Step 1: Open the market information page (“Quotes”)

Step 2: Click “+” on the upper right corner

Step 3: Select from the list of tradeable instruments and return to the market information page (“Quotes”).

Please follow the steps below to clear your MT4 history.

Step 1: Log into your MT4 account,

Step 2: Double click the selected time such as 1 minute and 5 minutes in the menu bar

Step 3: Click “Tools”

Step 4: Click “History data center”

Step 5: Click “Select variety”

Step 6: Hold down shift key and select all

Step 7: Delete all records in the database

Step 8: Close the MT4 platform. History will be removed.

No, account deletion is not supported.

Please follow the steps below to transfer funds from your MT4 account to E-Wallet.

  • Step 1: Log into your AIMS account
  • Step 2: Mouse over “MT4 Account” and select “Account”
  • Step 3: Click “Manage” next to the MT4 account
  • Step 4: Click “Transfer to E-Wallet
  • Step 5: Enter the amount to transfer and click “Confirm Withdraw”
  • Step 6: Proceed to submit your withdrawal from your E-Wallet.

Please follow the steps below to transfer funds between MT4 accounts.

  • Step 1: Log into your AIMS account
  • Step 2: Mouse over “MT4 Account” and select “Account”
  • Step 3: Click “Manage” next to the MT4 account
  • Step 4: Click “Transfer between MT4”
  • Step 5: Enter the amount to transfer and click “Confirm Withdraw”.

It is possible to close all positions by using EA. However, manual closure of positions relies on the individual.

Please follow the steps below.

Step 1: From “Tools”, select “Click for trading”

Step 2: Click “Options trading”

Step 3: Read and agree the terms of use

Step 4: Click icon “X” below profit to quickly close or cancel pending order(s).

Please follow the steps below to add technical indicators.

Step 1: Log into your MT4 account

Step 2: Go to “File” and select “MQL4”

Step 3: Select the indicators to be added

Step 4: Close MT4 to refresh to indicators list

Step 5: Re-start your MT4 account

Step 6: Customize the indicators according to your preference. The indicators are now ready to be added onto the trading charts.

Deposit

Most frequent questions and answers

The minimum deposit is USD 100.

Yes. The deposited amount will be converted to US dollars using the real-time exchange rate.

These options are available depending on your regions:

  • Electronic Money Institution (EMI)
  • Credit Card
  • Payment Gateways

Kindly follow the steps below to make a deposit.

  • Step 1: Log into your AIMS account
  • Step 2: Mouse over and click “Deposit”
  • Step 3: Select the MT4 account to deposit
  • Step 4: Select your method to deposit
  • Step 5: Select “USD” as the currency
  • Step 6: Enter the amount to deposit
  • Step 7: You will be directed to the payment gateway for approval. For wire transfer, please upload the proof of transfer
  • Step 8: Click “Confirm”. Your deposit will be credited to your account after verification

After making a transfer to our corresponding EMI using your local banking account, kindly complete the steps below.

  • Step 1: Log into your AIMS account
  • Step 2: Mouse over and click “Deposit”
  • Step 3: Select the MT4 account to deposit
  • Step 4: Select “Bank Transfer” as your method to deposit
  • Step 5: Select your currency local (the exchange rate will be based on our indicative backend rate)
  • Step 6: Enter the amount to deposit
  • Step 7: Click “Browse” to upload transfer advice
  • Step 8: Click “Confirm Deposit”. Your deposit will be credited to your account after verification which is usually within 1-2 business days
  • Step 9: You will receive an email notification regarding the funding approval

The service charges for deposit via wire transfer range from USD 30-60 per order by the bank

We encourage you to use STICPAY to fund using Mastercard/Visa. For more information regarding STICPAY, kindly visit our FAQ section at www.aims.co.id/faq

STICPAY is an international online payment service for fast and secure financial transactions. This instant payment system is now available for our clients in most countries.

You can easily deposit money via STICPAY using bank transfers and cards. For more information regarding STICPAY, please visit their FAQ section at www.sticpay.com/support#faq-tabs

For deposits and withdrawal using for Mastercard/Visa via STICPAY, the fees are 3.5%.

The available currencies (and cryptocurrencies) are AED, ARS, AUD, BTC, CAD, CHF, CLP, CNY, EUR, GBP, HKD, HUF, IDR, INR, JPY, KHR, KRW, LTC, MXN, MYR, NPR, NZD, PEN, PHP, PLN, RUB, SGD, THB, TRY, USD, VND.

It ranges from immediate to 1-2 business days depending on the method of deposit. Most important, it is crucial to register a merchant account with STICPAY.

It takes just a few minutes to create a STICPAY wallet and bring all your payment details together in one place. Go to: www.sticpay.com/open_account/customer.

  • 1. Make sure your STICPAY account is verified.
  • 2. Make sure you have sufficient balance in your STICPAY wallet.
  • 3. Make sure STICPAY is available and acceptable in your country.

  • Please follow the steps below to make a deposit via STICPAY:

    • Step 1. Log into your AIMS account
    • Step 2. Mouse over and click “Deposit”
    • Step 3. Select the MT4 account to deposit
    • Step 4. Select STICPAY, select USD currency, input deposit amount in either the Payment Amount or Deposit Amount box
    • Step 5. Submit deposit request by clicking on “Confirm Deposit” and click “Yes” on the pop-up screen
    • Step 6. Now you will be taken directly to STICPAY. Log in and confirm the transaction from your STICPAY account
    • Step 7. Your deposit will be credited to your account after verification which is usually within 1-2 business days
    • Step 8. You will receive an email notification regarding the funding approval.

    Important notes:

    • 1. Make sure your STICPAY account is verified.
    • 2. Make sure you have sufficient balance in your STICPAY wallet.
    • 3. Make sure STICPAY is available and acceptable in your country.

There is no restriction when using card / banking account to deposit,

AIMS provides fund security by way of Professional Indemnity Insurance (PII) of up to USD 2 Million for all clients’ funds held in segregated accounts which are regulated by the Australian Securities & Investments Commission (ASIC).

Regardless of whether you deposit via online transfer or over the counter banking, you will receive a confirmation slip/receipt indicating the status of your transaction. You may check the status of your deposit online by following the steps below or contact your bank for more details.

  • Step 1: Log into your AIMS account,
  • Step 2: Click your “MT4 account” to view the status of your deposit.

If you are still not able to trace your deposit, please provide the proof of transaction(s) when submitting your enquiry to AIMS.

There will be no deposit or withdrawal charges on our end. However, your bank may impose charges on your end. Kindly check with your bank for more details.

If you have transferred funds to a wrong bank account, you should inform your bank immediately and notify us via email.

Withdrawal

Most frequent questions and answers

Withdrawal can only be made to the account holder of the bound card / banking account.

This is to prevent malicious withdrawal. The name on the card / banking account must be consistent with the name of your account with AIMS.

Please follow the steps below to change your banking details.

  • Step 1: Log into your AIMS account
  • Step 2: Go to “User Data” to update your banking details
  • Step 3. Click “Update” and wait for approval. The approval process will usually take 1-2 business days.

You can submit your withdrawal request online. Please follow the steps below to make a withdrawal.

  • Step 1: Log into your AIMS account
  • Step 2: Click “Revenue”
  • Step 3: Click “Withdrawal/Transfer”
  • Step 4: Select “Withdrawal via/transfer to”
  • Step 5: Select from “Please select a Bank Account”
  • Step 6: Enter your withdrawal amount
  • Step 7: Click “Confirm Withdraw”. You should receive your withdrawal within 1-2 business days.

You should receive your withdrawal within 1-2 business days after submitting your request. You may check your withdrawal status online.

  • Step 1: Log into your AIMS account
  • Step 2: Click your “MT4 account” to view the status of your withdrawal.

AIMS provides fund security by way of Professional Indemnity Insurance (PII) of up to USD 2 Million for all clients’ funds held in segregated accounts which are regulated by the Australian Securities & Investments Commission (ASIC).

We cannot accommodate your request because we have to follow the standard clearance procedures which will usually take 1-2 business days.

If you are prompted to upload information, it means you have not submitted your banking details or your details are incomplete.

Please follow the steps below to update your banking details.

  • Step 1: Log into your AIMS account
  • Step 2: Go to “User Data” to update your banking details
  • Step 3. Click “Update” and wait for approval. The approval process will usually take 1-2 business days.
  • Step 4: Try to submit your withdrawal request again after your banking details has been verified and approved.

AIMS will not entertain any third party withdrawal requests. Third party withdrawals will be rejected in accordance and in compliance with the international anti-money laundering pact in which AIMS must adhere to.

Please follow the steps below to transfer funds from your MetaTrader 4 to E-Wallet.

  • Step 1: Log into your AIMS account
  • Step 2: Mouse over “MT4 Account” and select “Account”
  • Step 3: Click “Manage” next to the MetaTrader 4 account
  • Step 4: Click “Transfer to E-Wallet”
  • Step 5: Enter the amount to transfer and click “Confirm Withdraw”.

No, you can’t. Your MetaTrader 4 account is for trading purposes only.

Please transfer your funds to E-Wallet for withdrawal by following the steps below.

  • Step 1: Log into your AIMS account
  • Step 2: Mouse over “MT4 Account” and select “Account”
  • Step 3: Click “Manage” next to the MetaTrader 4 account
  • Step 4: Click “Transfer to E-Wallet”
  • Step 5: Enter the amount to transfer and click “Confirm Withdraw”
  • Step 6: Proceed to submit your withdrawal to your E-Wallet.

Withdrawal of capital will be made through the original mode of funding. Withdrawal of profit will be made through bank transfer to your personal banking account.

 

For deposits and withdrawal using STICPAY, the fees are as follows: www.sticpay.com/fees?locale=en_US

Margin Call & Stop Out Policies​

Most frequent questions and answers

Your trading account will require trading margin. A margin call will be issued when your Margin Level (%) hits a level of 200%. As an indicator/signal that your account requires more margin, the dashboard terminal will turn pink/red and traders are advised to reduce their exposure or increase their available margin.

The critical level is at 100%, whereby open positions will be closed by AIMS in order to free up more margin. This is to prevent traders from an over-exposure in their trading positions and causing their accountsto go into negative equity. All credits included in the trading equity can be used as margin, which means that clients already have an advantage of increased margin right from the start.

Stopout Warning:Clients must be aware of AIMS’ stop-out mechanisms. When the level of stopout is reached (margin level 100%), all orders will be automatically realized and cut. AIMS operates on a fully STP model, we follow the same methodology of positions closure as our Liquidity Providers.

A contract for difference (“CFD”) is an agreement between an investor and a CFD broker to exchange the difference in the value of a financial product between the time the contract opens and closes. CFD trading is a popular form of derivative trading which enables a trader to speculate on the rising or falling prices of fast-moving global financial markets, such as foreign exchanges, indices, commodities, shares and treasuries.

As CFD is a leveraged product, it allows clients to greatly reap the potential profits of a trade but it can also cause potential losses to clients due to instances when losses incurred are possibly higher than the original capital invested.

With the implementation of Negative Balance Protection, losses incurred are never higher than the account balance of the client.

Negative Balance Protection Policies​

Most frequent questions and answers

A contract for difference (CFD) is an agreement between an investor and a CFD broker to exchange the difference in the value of a financial product between the time the contract opens and closes. CFD trading is a popular form of derivative trading which enables a trader to speculate on the rising or falling prices of fast-moving global financial markets, such as foreign exchanges, indices, commodities, shares and treasuries.

As CFD is a leveraged product, it allows clients to greatly reap the potential profits of a trade but it can also cause potential losses to clients due to instances when losses incurred are possibly higher than the original capital invested.

With the implementation of Negative Balance Protection, losses incurred are never higher than the account balance of the client.

For the benefit of all AIMS’ clients, AIMS has implemented a Negative Balance Protection Policy (“NBPP”), on a per account basis, whereby the client cannot lose more than his invested capital.

Nonetheless, the client is expected to actively monitor and manage open positions in the account and to contact AIMS about options if the account is close to a margin call. The client agrees not to abuse the NBPP and acknowledges that AIMS reserves the right, at its sole discretion, to immediately terminate the client’s access to the trading account and to recover any losses caused by the client in the case of abuse.

In the unlikely event that a negative figure occurs in the account of an AIMS client due to instances such as a market gap, AIMS will credit the said account to zerorize the balance within the same trading day.

The NBPP will however only be applied to a client’s first account and can be implemented upon the said client’s request as long as there are no instances of account and or policy abuse.

AIMS may consider the following, whether intentional or unintentional, to be attempts to abuse the policy, by way of, but not limited to:

  • i. hedging exposure by way of multiple trading accounts, whether in the client’s name or in connection with another client;
  • ii. a cash withdrawal request made from the account which causes a drop in the margin level to 50% or lower;
  • iii. using arbitrage to intentionally take advantage in gaps or delays in the data feed in such a way that it creates an exceptionally large exposure for AIMS; and or
  • iv. failure to take reasonable and responsible action to ensure open positions are managed in order to reduce the risk of loss.

In the event that a negative balance occurs in a client’s first trading account, the said client is allowed to open a second or third account with AIMS by first requesting to reset his first account and subsequently depositing into his second or third account. The subsequent accounts, however, will not be protected against negative balance(s) and in the event of such, the said client will have to reimburse the same to AIMS.

In the event that a negative balance occurs in a client’s first trading account over the course of normal trading, AIMS will fully cover the losses.